At Bin Aqeel’s Store, your satisfaction is our priority. We now offer Refunds, Returns, and Exchanges under specific conditions to ensure a fair and transparent process for all customers.

✅ Eligibility for Refund, Return & Exchange

You may request a refund, return, or exchange if:

• You received the wrong item (e.g., incorrect size, color, or product).

• The item is damaged or defective upon delivery.

📌 General Conditions

To be eligible for a refund, return, or exchange:

• The product must be unused, unwashed, and in its original packaging with all tags intact.

• You must contact us within 24 hours of receiving your order via email or WhatsApp.

• You must provide proof of the issue (e.g., clear photo or video) for verification.

🔁 Exchange Process

• Exchanges are subject to stock availability.

• If eligible, we will ship the replacement item once the original product is received and inspected.

• Shipping charges for exchanges are the customer's responsibility, unless the mistake was from our side.

💸 Refund Process

• Refunds are only issued after the returned item is received and inspected at our store.

• Refunds will be processed to the original payment method within 7 working days of confirmation.

• Return shipping costs must be covered by the customer, unless the error was on our part.

⚠️ Important Notes

• No refund, return, or exchange requests will be accepted after 24 hours of delivery.

• Items that do not meet the above conditions will not be eligible for refund, return, or exchange.

• We reserve the right to refuse any request that does not comply with our policy.

📬 Contact Us for Refund, Return or Exchange

If you meet the criteria above, please contact us with your order details and issue:

📧 Email: binaqeelsstore@gmail.com
📱 WhatsApp: 0331 2544936